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Complaint Details
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videocon

Posted byNandan Singh 
Organization / Product Details
Organization Name
videocon
Organization e-Mailrawat_gajender@yahoo.co.in 
Product/Service Descriptionvideocon t.v model no 3627 qsa invoice no- 4878 from M/s Raj Electronics R.K.Puram Sec-6
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeTripat Phone no-26714144/45 
Complaint Details

i had complaint about my t.v is not working on 23 oct there person visited on 25th Oct and informed me that the picture tube to be replace and he informed that he will replace the tube with in two days till date i m calling up on daliy basis but they are giving me ph no of various people but not responding when they will replace the tube. till date they had given atleast 10 ph no . and still not getting the right answer.

 

Solution of your complaintto replace the picture tube that its. or if they dont have the tube then how they are handling the current production. they should replacce the T.v if they dont have the picture tubes 
ActionThat i will think on later stage 
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