This is UdhayaKumar, Ph no 9945931377,Bangalore.
I applied for a Migration form prepaid to post paid connection on the 7th of september,2006.
with B.R. Management Services, Blue cross chambers,Infantry road, Bangalore.
I submitted all the required documents on the 7th itself. i was told that the post paid connection will be activated after 7 days. After the 7th day(14th sep) i went to an Airtel customer care store in koramangala. They asked me to contact the service agency who provided the sim card. So i went and sopke to Kiran at B.R. Management services. They once again asked for my documents, so i gave the orignal docunents the same day. Then i was pormised a 3 day activation. After the 3rd day i again went to the airtel customer care store, they again were helpless. Finally after the 23 days an airtel representative came to my house for verification and he said all formalaties are completed and it will be activated in 24 hours. Now its 3 days less for a month to complete from the date i applied.
If i had known that a migration from prepiad to postpaid will be so complicated , id have never applied for it, rather never taken an airtel connection, my phone number is established amoung my family friends and business, i have no other choices , i have to live with it.
If anyone in Airtel has a little concern for its poor customers, please look into my case and try helping me.
Yours Terribly Frusturated & Helpless
Note: A general Suggestion for the public, Please approach corporate officies directly for any kind of services or quries.