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Complaint Details
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HP

Posted bySankalp Sheth 
Organization / Product Details
Organization Name
HP
View all Complaints against this organization
Organization e-Mailhpredemptions@solutions-intg.com 
Product/Service DescriptionHP pavilion DV6-7010tx poduct serial no 2CE21301P0, & PRODUCT NO.B0P38PA#ACJ
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeHP redumption cell team 
Complaint Details

Dear Sir,
I registered at peace of mind site of HP on 6th may 2012 & all the require document send through the speed post at HP Redemption Cell Team.
But i forget to write the registration code on my purchase invoice.
I all ready submitted all the document to HP Redemption Team at below mention New-Delhi office.

All the require information or scan copy i attach with this mail
1.Scan copy of my purchase invoice
2.Product serial no. Bar-code scan copy
3.Cheque scan copy
4. Pan card scan copy
5. Speed post Item No. & tracking details Scan copy.
6.Original document send to you by speed post item No.EM 208743203IN on 6th June 2012which reach at your place on 8th June 20120.
7.peace of mind registration mail attached below & scan copy of registration no.

Kindly help me & do needful in fever

Thanks

(`.) Always
`.(`.) Keep
(`.). smiling!
`..

CMS Info systems Pvt.Ltd
Network Administrator
Sankalp sheth
Contact No. +919172250008

---------- Forwarded message ----------
From: HP thanks you
Date: Wed, Jun 6, 2012 at 10:07 AM
Subject: Thank you for the registration for Peace of Mind Offer
To: sankalpsheth29@gmail.com

Dear Customer,

You have submitted the following model - Pavilion DV6 - 7010TX.
Your Registration code is - 4855259

Thank you for making online registration for the HP Peace of mind offer. Please proceed to submit the documentary proof of your claim to enable us to validate and issue the digital certificate for extended warranty.

Kindly send your complete claim documents along with the Redemption code and cheque/draft to:

HP Redemption Cell,
Solutions Integrated Marketing Services Pvt Ltd
24 & 30, Ground Floor
Okhla Industrial Estate, Phase III
New Delhi 110020

Please note that the following documents are mandatory to process the claim:

1. Copy of Purchase invoice (Please mention your unique redemption code as mentioned below on the invoice copy).
2. Bar coded product serial number sticker (this is pasted on the cardboard packaging of your notebook.
3. A copy of ID proof ( driving license, PAN card, Election Card, Passport) , and
4. Cheque/DD of the complete amount.
5. Please note that the claim will be processed ONLY if the Name on the invoice, identity proof and the name registered on the registration site is same. We request your attention to this point and submission of appropriate details to ensure timely claim approval.

On receipt of your claim documents, an acknowledgement will be sent to your registered email id/mobile number within 2 working days from the time/date of receipt of your claim documents and the a digital Care pack certificate will be issued and sent to your registered email ID within 30 days of approval of claim.

Thanking you,
HP Redemption Team

DISCLAIMER: Online registration at the promo website (i.e. www.hp.com/in/promotions) does not make any entitlement to the customer for the gift, till the customer fulfills the redemption criteria within the given time frame and as per the other terms and conditions of the offer. In-case of non adherence of the time frame, HP reserves the right to cancel the claim and no further communications will be entertained in this regard.
 

Solution of your complaintI wanna get benefit under the 3 year's warranty scheme from Hp redemption team 
Actionnothing But i'll make sure that my cheque will not be En-cashed. 
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