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Complaint Details

meera agarwal

Posted byMeera Aggarwal 
Organization / Product Details
Organization Name
meera agarwal
Product/Service Descriptiontelephone plan 799 and braod band free (which is not provided to us.we r being billed for both)
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeerakesh tiwari and reena 
Complaint Details

We are very disappoined with the services of bharti.we got a new connection done in April.took broad band services also but the srvice levels were bad we got broadband deactivated.Then a sales person came over again and again and requested to get the services activated again.He told us about turbo 799 plan in which the telephone was free. he said we can get the no. transfered to this plan.The promise that the no. will remain the same and we will get telephone free was a good bargain we told him to get broad band activated.when we got the bill there was a bill for both telephone and broadband.we called up custmer care told them everthing.Nothing was done.They said you have to pay the bill first in order to proess our request.we did that.still nothing was done so we have decided to get the no:40003152 deactivated along with the broadband.
Very poor custmer care unit .they have given us wrong complain no..None of the complains were logged by the agents......very sad to know that Bharti works like This......

Meeera aggarwal,
72 Hazrat Ganj ,

Solution of your complaintThe plan offered by the sales agent should be given and the rent we have paid extra should be adjusted 
Actiondisconnect the no and rmoved the instrument....vvvvvvvveryyyyyyy.pooor services 
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