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Charter Communications

Posted byMarty Adams 
Organization / Product Details
Organization Name
Charter Communications
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionCable and Internet service.
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeI dont know. The company in general. 
Complaint Details

I have had cable tv and internet service with Charter for over 6 or 7 years. They have continually gone up in price. This time I called about a price increase on my bill. It jumped $20.00. They said that I had a promotion that ran out. I never knew of a promotion. It didnt show on MY bill. So this month it went up another $10. I called again and they said that I had some more promos that had ran out. Like John S. says on 20/20 "give me a break". I would love for Bellsouth to come in my neighborhood so I can drop Charter all together. The problem is that no one is competing with these sharks. Charter I hope you read this. I am so not happy with your service or attitude. 

Solution of your complaintI want my bill to go back to a normal rate. Or, have Bellsouth to come in with DSL. 
ActionI will be dropping them all together!!! 
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