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Complaint Details
Pending

Airtel

Posted byRavi 
Organization / Product Details
Organization Name
Airtel
Organization e-Mail 
Product/Service DescriptionPre Paid Recharge
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I have received SMS from Airtel saying that If u recharge for 399 u will get 180 days validity.
I recharged my prepaid connection through my online back account .My balance got addded but I got only 20 days validity. When i called the customer care they lodged my complaint and told after 24 hrs it will be added. When I called next day they are saying
" you will not get validity if you recharge through online bank account"
my question is Why didnt you guys tell me this when i called you up at the first time?
It is no where mentioned in SMS that I should not recharge my cell using online banking.
Airtel making customer Fool…..
 

Solution of your complaintI need 180 days validity as mentioned in SMS 
Actiongo for legal action 
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