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Complaint Details
Pending

NOKIA .COM

Posted bymannan 
Organization / Product Details
Organization Name
NOKIA .COM
Organization e-MailMANNAZIZ@YAHOO.co.in 
Product/Service Descriptionnokia model no 6600 /IME NO357952000069154/ invoice no / job id 1200-060711094-001
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeemr saikumar 
Complaint Details

with in the 4th month of buying this hand set i hav got key pad problems i,e when i press fr 8 comes 3 , 7 comes 2 n 9 comes 3, when i went to NOKIA CARE which is located at hyd as SATYAM ELECTRONICS 5-9-204 JOHNS BETHAL MANSION, CHIRAAG ALI LANE , HYD-1. They kept it fr fifteen days n gave back to me n the problem was solved n again i got the same prroblem after a month , when i went their they said it will take some 15 to 20 days becz parts are not available n they deliverd me after some 30 days , after two months agian the same problem came ,when i visited to above said address they said they will change the entire key pad this time n it will take some 30 to 40 days , n ur mother board will get change n u will hav a new IME NO i said its fine,i submitted my hand set on 14-9-06 n i got back on 27-10-06 with IME NO CHANGED 356640002917568 . Wwith hours after delivery i hav got the same key pad prblem as im unable to enter the options n exits . 

Solution of your complainti think i shld get a new hand set, with n extended warranty , becz my hand set was vith atleast 3 months n still i hav problems , n only one month warranty is left 
Actioni will a file a suit n publish in papers vith details 
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