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Complaint Details
Pending

LG / Vijay Sales

Posted byShilpa Uppoor 
Organization / Product Details
Organization Name
LG / Vijay Sales
Organization e-Mail 
Product/Service DescriptionLG 32" LCD Screen
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeBhavesh , Vijay Sales Borivali 
Complaint Details

Vijay Sales had a One-Day offer of a LG LCD Screen for 619990/- only. What a drop from 74000/-! But, obviously, we grabbed it after being much convinced by the smart VS Borivali salesman that we couldnt get a better product at such an offer later. 3 days later, we walk into the outlet to make the balance payment and we realise that the same screen is now on an offer of 59490/-. We dismissed it, but decided to check with the same smart dude, thinking its a mistake. What I must not forget to mention is the absolutely callous, indifferent way in which this salesman said that it was a rule that the products which was put on One-Day offers were those whose prices always fell and hence the One-Day offer!!! And to think this Salesman and his Manager pulled a fast one on us!!!

Its a huge shock that a company like LG would fall to such low standards or is it Vijay Sales? Its after all, the principles behind the act, not the money. Or is Business Ethics just a topic in Management schools now?? Who is to blame, LG or Vijay Sales? 

Solution of your complaintA proper redressal of the complaint by LG and Vijay Sales. Also ensure that Vijay Sales does not dupe unsuspecting consumers of their hard-earned money anymore. 
ActionI have already contacted every media. Will file a case with the Consumer Guidance Society. 
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