|Posted by||Hari |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||BroadBand SURF 3000|
|Warranty Status||Do not know.|
|Reason for Complaint||Customer Service |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||Customer Service Desk |
Dear Custome Service.
First i have to congradulate you on your Horrible Customer Satisfaction ratings you have in this country.( You are hereby titled "Bihar of the Business World" ).
You engineer sells us Broadband Connection when our area doesnt have that faciltiy and neither does our CDMA telehpone.
No one has called back regarding the conenction and even enquired about facilitating this setup.Till date no response from your officers.No response from the person who sold us this connection.
No Response for the emails Sent.
What the hell are you doing ?
Where is the Service Level Agreement ?
Why are you not refunding the money ?
Why are you using our money in your profit listing ?
No of calls made by TataIndicomm People : 0
No of times Tataindicomm people called back when they had said they would call back : 0
No Of Complaints Made: 8
No Of Tata Indicomm Offices Visited: 2
No Of Phone Complaints Made: 15
977912 and 1002790
Details of BroadBand:
Paid on : 24th April 2006.
Checque no: 2357.00 from HDFC Bank Bangalore.
Tarrif Plan: Surf 3000.
Bill No: 1531499
TataIndicomm Staff: Rajesh ( 98441 14042 )
Complaints on TATAINDICOMM in the internet:
http://www.sourabh.net/index.php/2006/05/24/tata-indicom-broadbands-new-face/ ( Dont forget to read peoples comments )
|Solution of your complaint||Just Refund for Individual Happiness.
The main drawback in India is this "Chaltha Hai" Attitute.No one is accountable.Thats why all these corporates are hand in glove with the thieves and politicians and have no sense of Customer Service. |
|Action||I would die a natural death without the refund.
Good for the population control. |