Submitted to Nokia on : 13/11/06
1729, Sadashiv Peth, Landmark Swami Math
Pune 411030, Maharashtra.
Mobile No. 09325357530/09324278986
Email Id: firstname.lastname@example.org
I purchased Nokia 3125 on 24/04/06 from Pune, Maharashtra. It is like I have created a headache for myself. So far I have repaired my handset three times with Nokia Care and again my handset having problem like Star key (*) not functioning and Vibrator Alert not working.
Problem 1. Whenever I used Nokia Charger (Come along with Nokia handset) it shows full charge on Mobile but after five - ten minutes...mobile phone shows low battery alerts.
- Solutions: replaced battery charger...problem solved.
Problem 2. Call Waiting Problem…when ever I get a call waiting...Nokia 3125 restarted automatically.
- Solution: Provided-removed Call Waiting Option from Mobile
- And removed contact list – again I have to re-enter all the Contact Numbers.
Problem 3. Call Waiting problem and Vibrator Alert not working.
- Solution: No solutions for Call Waiting Option but repaired Vibrator Alert.
- And again removed contact list – again I have to re-enter all the Contact Numbers.
Problem 4. Star key (*) not functioning and Vibrator Alert not working.
- now I am afraid to go to Nokia Care…I know they will solve my problem by repairing the handset
- but tell me how many times I have to do the same how many times I have to re-entered all my contact nos.
- If such problem with your handset then why not you replace my handset.
- I am ready to pay you additional money but please provide me some other handset.
- If the defect is known to your handset then why not you call back this handset from the market.