Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

NOKIA

Posted byMukul Sahay 
Organization / Product Details
Organization Name
NOKIA
Organization e-Mailmukulsahay@yahoo.com 
Product/Service DescriptionNOKIA 3125
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeNokia 
Complaint Details

Submitted to Nokia on : 13/11/06
Mukul Sahay
1729, Sadashiv Peth, Landmark Swami Math
Pune 411030, Maharashtra.
Mobile No. 09325357530/09324278986
Email Id: mukul.sahay@eds.com

I purchased Nokia 3125 on 24/04/06 from Pune, Maharashtra. It is like I have created a headache for myself. So far I have repaired my handset three times with Nokia Care and again my handset having problem like Star key (*) not functioning and Vibrator Alert not working.

Nokia Details
RSN: RNKMDF365507
ESN: 03312674639
MAT:00S9942

Problem 1. Whenever I used Nokia Charger (Come along with Nokia handset) it shows full charge on Mobile but after five - ten minutes...mobile phone shows low battery alerts.
- Solutions: replaced battery charger...problem solved.

Problem 2. Call Waiting Problem…when ever I get a call waiting...Nokia 3125 restarted automatically.
- Solution: Provided-removed Call Waiting Option from Mobile
- And removed contact list – again I have to re-enter all the Contact Numbers.

Problem 3. Call Waiting problem and Vibrator Alert not working.
- Solution: No solutions for Call Waiting Option but repaired Vibrator Alert.
- And again removed contact list – again I have to re-enter all the Contact Numbers.

Problem 4. Star key (*) not functioning and Vibrator Alert not working.
- now I am afraid to go to Nokia Care…I know they will solve my problem by repairing the handset
- but tell me how many times I have to do the same how many times I have to re-entered all my contact nos.
- If such problem with your handset then why not you replace my handset.
- I am ready to pay you additional money but please provide me some other handset.
- If the defect is known to your handset then why not you call back this handset from the market.




 

Solution of your complaint- If such problem with your handset then why not you replace my handset. - I am ready to pay you additional money but please provide me some other handset. - If the defect is known to your handset then why not you call back this handset from the market.  
Actionif Nokia will not replace my handset then I will go to Consumer Court  
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets