Tata Motors Ltd
|Posted by||Gerhardus; Paulus; Petrus Cronje |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||Tata Indigo SW |
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Soreta (Manager) Accordian Investments Pty Ltd |
First the car start sounded like a DIESEL when i start it in the mornings .Now my car is standing at a Tata garage for 5 weeks and 2 days . The head is stripped of and they took the pistons and conrods out. Now they are wating for confirmation from Tata india for replacement of the faulty spares for the last 5 weeks.
My warrenty state that i am responsible for my own courtesy car but they did not mention that they going to take 5 weeks for confirmation.
|Solution of your complaint||If the inside parts of the engine could not handle 32 000 km then they must replace the hole engine.Then they can take my hole engine and see what started the problem. Because i think there was some blockage of oil supply,(dirt in engine from manufacture)I took a look at the pistons, and it doesnt look good.I WANT A CAR TO DRIVE TO WORK WITH!!!!!!!! Thats why i bought the car. I stay 62 km from work. |
|Action||What actions can I take, because the manufacturers think they can do what ever they want.
But I am seartching for solutions. |