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Complaint Details
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Maruti True Value dealer T R Sawhney Motors Pvt Ltd.

Posted bySyed Mohd Murtaza 
Organization / Product Details
Organization Name
Maruti True Value dealer T R Sawhney Motors Pvt Ltd.
Organization e-Mail 
Product/Service DescriptionMaruti Zen LX 2001 Model
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeRahul Sawhney, Deepak Bhatnagar and Manoj 
Complaint Details

Car company not refunding my advance after failing to deliver car on time and then delivering the malfunctioned car.

Sir,
I paid Rs. 14000 to Maruti True Value dealer T R
Sawhney Motors Pvt. Ltd. as advance for Maruti Zen (LX 2001 car no. DL7CB
5477). Deal was made on 9-11-06 and car was scheduled to be delivered on
16-11-06 but company failed to deliver it on due date. It took 3 more
days. When I went on 19-11-2006 to take the delivery, Company officials
said car is ready. I took a test drive and then everything was out of
curtain. Car engine was in bad position, Steering was not working, brakes
and clutch were full of problems. Gears were not switching properly. This
was the position of Maruti True Value Car. When I said I dont want the car
I want my money back, T R Sawhney Motors Pvt Ltd refused. I made this
decision because first impression is last impression. Now I am going to
file a case in consumer court.

Thanks,


Syed Mohd Murtaza
G-269/a, Sec-11, Pratap Vihar,
Ghaziabad-201009
Mobile - 9811947786
 

Solution of your complaint1 . Refund of my money. 2 . Company officials should say sorry in written manner. 3 . Company should give me Rs 50,000 as compensation. 
ActionI will go to consumer court. 
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