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Complaint Details
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Standard chartered Bank

Posted bysanjoy malash 
Organization / Product Details
Organization Name
Standard chartered Bank
Organization e-Mailcard.servises@in.standardchartered.com 
Product/Service Descriptioncredit card billing
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeecustomer care  
Complaint Details

about a year back when I have been contacted by Standard Chartered bank about the payment of Yearly Charges of my VISA Card, I requested them not to continue the card. Since then I have not used the card.
Suddenly in my October Bill I have seen that the Yearly fees is charged without informing me. I have sent several mail requesting that please discontinue card and reverse the amount. But No response from bank.

I made payment for other charges deducting the Yearly charges for VISA card, but in the bill of this month I have seen the deducted the Yearly Charges first as a result of fact they shows that my load EMI is not paid and they charged a huge interest/charges etc.

Till date I have sent about d dozen mail but no response.
 

Solution of your complaintI want immediate reversakl of the unjustified charges and RBI to intervene the issues so that no other customer face such problem.  
ActionI will just want to severe all relation with STANDARD CHARTERED BANK and advise freinds and Colegues not to use their services at all. 
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