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relience pre-paid smart card

Posted bymurali krishna 
Organization / Product Details
Organization Name
relience pre-paid smart card
Organization e-Mailcomcustomercare@ relianceindiacall.com 
Product/Service Descriptionmobile phone pre-paid card
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employeecustomer care centre  
Complaint Details

I have purchaged Reliance pre-paid Smart card for my mobile phone. I was assured that I can make STD call @ Rs 1 till 30 th March 2007 because I have a top up of Rs250. after that they changed the scheme, retailer told me the old scheme can not work now. According to assurence given to me I must be protected as per the old scheme.

Also my moblil STD facility was closed with assighing any reason. hence i can not use my phone now.

My phone No is 09827929518 

Solution of your complaintI must given the call rates as assured till 30 th march 2007. my STD facility should be started immidiately. 
ActionI have to think of it 
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