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Complaint Details
Pending

Nokia

Posted byDr. A.K. Misra 
Organization / Product Details
Organization Name
Nokia
Organization e-Mailshobhitkmishra@gmail.com 
Product/Service DescriptionNokia N91 IMEI No. 358847000176562 , Code no. 0537293 , Job Sheet no.0537293 by Nokia Care Centre, Apex Tel,the Mall,Knp Set returned on grounds of tempering though the set was dealt with earlier on 11-12-2006 vide job no. 061209232 by Nokia Care Centre. ,Chunni Ganj, Kanpur.They returned set stating parts shortage.Though the Nokia Care Centre @Apex Tel ,the Mall is informed about.
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Arindam Singh 
Complaint Details

The foresaid set was given to Nokia Care Centre,Chunni Ganj,Kanpur, on 9-12-2006 with complaint : a) Hands free mode shown on display , no incoming -outgoing voice.
They returned the set on 11-12-2006 stating : "shortage of parts".
So I gave the set for repair to Nokia Care Centre,Apex tel., Somedutt Plaza,Mall Road Kanpur.
However they alliged a charge of tempering the set , though on my request the Manager Nokia Care Centre , Chunni Ganj informed them well
Still the set is with Nokia Care Centre ,the Mall Kanpur

I AM STILL IN DARK WHY FOR MY SET IS NOT BEING REPAIRED PROPERLY THOUGH IT IS WELL IN GUARANTEE AND SEEN ONLY BY THE AUTHORIZED NOKIA CARE CENTRES. 

Solution of your complaintRepair well in guarantee or replace. 
ActionI have full documents for the support of my complaint. I am ready to furnish them as and when asked by the company.I have full trust in the company. I am an orthopaedic surgeon dealing with emergencies viz. accidents. In view the mobile is very important asset for communication and management of the patient .  
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