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Complaint Details

SKY Packers and Movers, Bangalore, Mumbai

Posted byManoj P 
Organization / Product Details
Organization Name
SKY Packers and Movers, Bangalore, Mumbai
Organization e-Mail 
Product/Service DescriptionShifting of household goods
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSunil and Devi Singh (bangalore) 
Complaint Details

I have availed the service of SKY Packers and Movers to shift my household goods from Bangalore to Trivandrum and it turned out as a horrible experience for me.
Quote details: Will deliver goods in 24 hours in a closed container vehicle and will be exclusively for me. Insured for 1 lac @ 3% premium (3000 Rs.). Payment terms, 80% loading, 20% delivery. Vehicle type: Closed container type and Exclusive.
It went very well till they packed and loaded all items from my house @ Bangalore and I have given 80% of the amount as advance. I left Bangalore that day expecting my goods on next day at my new rented house at Trivandrum and it didnot happen as expected. After waiting for few hours, I have contacted Bangalore office (0806590053, 08041146199) and was told that the goods will reach within an hour and it would have been delivered by that time, etc. But to tell the truth, the Items were still with them that time. I came to know about it from the driver who delivered the items later, and it was another agency, who do the normal goods transportation. When the SKY people packed the items, it was in a closed container kind of vehicle, as I insisted and they loaded the Items with a great care.
Even after a day of delay, the items did not reach, and I started calling the above numbers and always failed to get right information. Most of the time, they did not pick the phone and I used to call them from different numbers and telephone booth to get connected. Sunil was always giving wrong information about the status. Later I came to know that, he has stored the goods somewhere for 2 days and then given to another agency. Finally after 5 days, the Items reached at Trivandrum, in an open Lorry which transports vegitables and similar stuff. I was literally crying after seeing the mode they have transported and the way they have packed the boxes in that lorry. I had lost crockery sets, 1 box of clothes and shoes, and 4 glass items. I realised that, they didnot insured the items as proposed and called up Sunil, a pakka fraud, who tell lies only, told me that the Insurance docs will reach me thru courier.
SKY Packers and Movers are real FRAUD and never take a service from them.


Solution of your complaintThose who need service from any Movers, visit the internet or ask friends about the reliability. Also, donot make any aural commitments. Believe only written commitments.  
ActionLodge a complaint in Consumer court, Bangalore. Publish this matter wherever possible and make awareness. 
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