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Complaint Details
Pending

Big Bazaar , Bansankari 111rd stage Branch

Posted byM.Ramya 
Organization / Product Details
Organization Name
Big Bazaar , Bansankari 111rd stage Branch
Organization e-Mailnil 
Product/Service DescriptionSony Erricson , Z550i , T23/5450 / dtd 25/12/2006
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company EmployeeLohith / Yogesh 
Complaint Details

I have bot a Sony Erricson Z550i through big bazaar on 25/12/2006 just two days before the phone is getting hanged and got struck for moment and switched off ...The entire day i was not able to use the phone When i took the phone to big bazaar on 26/12/2006 they told me there is some problem in battery ..... I am suprised one day old mobile battery problem then wat kind of product they are selling ???? The executive there tells me thats the probality would be that over charging of mobile or some circuit problem at home which sounded very funny .... They have taken the mobile for servicing they claimed that if there is any manufaturing defect they would replace orelse they wouldnt ?????

When i called up today (ie 27/12/2006) i was supposed to collect my mobile they havent still taken it to service itseems when i called up and asked the Manger Mr.Yogesh he said he is doin me an favour of takin the mobile to service which is not his job if it so reqd i myself should have taken ..... The case is still on............... 

Solution of your complaintThey will have to abvisuoly replace my battery at worst come scenario 
ActionI wouldnt mind goin to consumer court 
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