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KULATHUNKAL MOTORS LTD

Posted byShiva Ram 
Organization / Product Details
Organization Name
KULATHUNKAL MOTORS LTD
Organization e-Mail 
Product/Service DescriptionTATA INDICA XETA , GLS
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeBINU 
Complaint Details

Dear Sir ,
I have already sent a complaint on the 26th of Dec and also a followup to the problem , to ur centre "assist@tatamotors.com".
i am copying the complaint that i had sent to u.

QUOTE::::::

Dear Sir,

This is a follow up mail in connection with the Tata indica that i purchased from ur dealer M/s Kulathunkal Motors...

As I had mentioned earlier , I had purchased the car on 04th Nov by availing of a loan from the State Bank. The Marketing executive with whom we were dealing is one Mr Binu.
Even though it is been almost 2 months , the insurance papers , invoice and the 3rd key of the car has till date not been delivered to the Bank. We have repeatedly contacted the dealers and requested them to hand over the same to the Bank as we are being constantly called up from the Bank for these papers. I am a Chartered Accountant of some repute and I donot wish to be reminded by the bank. The delay is due to the inefficiency on the part of the staff of M/s Kulathunkal motors.

I request you to kindly instruct them to do the needful at the earliest.

Thanking you for ur assistance,
Rgds
Shiva Ram

UNQUOTE::::

I am really tired of making the same compliant over and over again..
I am sorry to find that the after sales service is horrible at ur Kulathunkal Motors cnetre at Trivandrum , Kerala.

Kindly advice if any action ahs been taken.

thnaks and rgds
Shivram
 

Solution of your complaintI am sure , that Tata being a branded name in the automobile industry , there wud be some quick action from ur side , to contact and address my grievance. 
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