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Complaint Details
Pending

Airtel

Posted byaditi taneja 
Organization / Product Details
Organization Name
Airtel
Organization e-Mailaditi.taneja@fidelity.co.in 
Product/Service Description9810625041
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I recharge my mobile based on a 2007 offer by airtel. But my mobile does not get charged as per the talktime and validity mentioned in the scheme. On asking reason, they say that it was due to payment from an online account. This is a serious case of how Airtel is fooling customers, when it was nowhere mentioned that the payment cant be made through online account. Ridiculous treatment by customer care executives. On top of this, their customer care number 121 is out of service for a long time, so no help for customers. Even the mail bounces back from the customer care mail id. Ridiculous to the core!  

Solution of your complaint 
ActionSue them.  
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