Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

ELECTROLUX INDIA

Posted byShilpa Uppoor 
Organization / Product Details
Organization Name
ELECTROLUX INDIA
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionElectrolux ER40DFONPS Ozone Dual Health Guard Refrigerator
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeUNIQUE SERVICES 
Complaint Details


I purchased an Electrolux ER40DFONPS Ozone Dual Health Guard Refrigerator in November 2006. The piece was damaged, so I then received a Replacement on 4th December 2006.

On 10th January 2007, the Freezer stopped working at its maximum capacity. I waited for a day thinking it would rectify on its own on 11th. There was no change. On calling the Mumbai Service Centre nos., I was given 3 new nos., none of which worked. On calling the first no. again and being extremely rude, I finally got the right no. On contacting them, I was very indifferently informed that a technician would visit my place in a couple of days!!!!

Electrolux is supposed to be a global MNC and if this is their idea of Customer Service, it is PATHETIC!! 

Solution of your complaintRECTIFY THE PROBLEM ON TIME, NOT AFTER A COUPLE OF DAYS!! 
ActionFILE A COMPLAINT WITH THE CONSUMER GUIDANCE SOCIETY AND FILE A SUIT AGAINST ELECTROLUX INDIA 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets