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Complaint Details
Pending

bharti airtel

Posted byMohammad Haseen Khan 
Organization / Product Details
Organization Name
bharti airtel
Organization e-Mailwww.airtel.in.com 
Product/Service Descriptionconversion from postpaid to prepaid mobile services
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeecompany system 
Complaint Details

I have a decade old Mobile connection no.9810776285.
One year back i had converted my prepaid connection to Post paid.
But excessive billing changed my mind to go back the prepaid one.
Accordingly I had submitted the request to re connvert the my mobile services from post piad to pre paid connection.
The request was submitted to Sector -14 office of Gurgaon-Haryana on 9th January-07 at 12:00 hrs.
However the despite follow up even after 3 days mobile services has not been re storted.
What is so great technica/ legal formalities are required to change a connection from post paid to pre paid that it takes this much time.
When connection is 10 year old and all required formalities ( ID proof , photo form filling etc )were re submitted as required by Air tel. This delay is quite disgugusting. 

Solution of your complaintconversion to pre paid with out any further delay. 
ActionTo raise at TRAI to to use the same number with any other service provider.( like idea, Hutch etc )  
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