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Complaint Details
Pending

p.v.k.krishna

Posted byP.V.K.KRISHNA 
Organization / Product Details
Organization Name
p.v.k.krishna
Organization e-Mailsaradakumar@yahoo.com 
Product/Service Descriptionnokia 6070 7184dt30-12-06
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I HAVE PURCHASED NOKIA 6070 THROUGH I OF YOUR DEALER NET ON 30-12-06 AND
STARTED USING THE UNIT FROM 1stJAN07. I FOUND FM RADIO WAS NOT WORKING AND
SAME WAS TAKEN TO SHOWROOM AFTER ONE WEEK. SHOWROOM REP HAS REFFERED
TO NOKIA CARE CENTER AND WE COULD GO IMEDIATELY BUT VISITED AFTER 4 DAYS
SERVICE PERSON ASKED US TO COME ON 16-01-07 SO THAT HE WOULD SEE THE COMPLAINT. WE HAVE APPROACHED SERVICE CENTER ON 18-01-07. JOB CARD NO:374
AND ASKED US TO COME ON 20-01-07. AS WE APPROACHED WE WERE TOLD THAT COMPLAINT WAS SOLVED AND HANDED OVER THE CELL. AFTER RETURNING BACK TO HOME WE FOUND THE COMPLAINT WAS NOT RETIFIED . IF THIS IS YOUR CUSTOMER SERVICE I WILL INFORM ALL MY COLLEGES NOT TO GO FOR YOUR COMPANY CELL. AS I AM BEING ASKED TO SEE YOUR SERVICE CENTER REPEATEDLY 

Solution of your complaintREPLACE WITH NEW AS IT IS WITHIN ONE MONTH BELOW 
ActionPUT A LEGAL CASE ON YOUR SERVICE CENTER AND SHOWROOM PERSON 
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