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007 mobile shoppe

Posted byP.V.K.KRISHNA 
Organization / Product Details
Organization Name
007 mobile shoppe
Organization e-Mailsaradakumar@yahoo.com 
Product/Service Descriptionnokia 6070 7184dt30-12-06
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee007 mobile shoppe &nokia care center 
Complaint Details

I HAVE PURCHASED A CELL AT ONE OF YOUR DEALER NET AND STARTED USING IT ON 01-01-07. FM WAS FOUND NOT WORKING IN THE SYSTEM. DUE TO WORK LOAD I HAD VISITED THE SHOWROOM 0N 9-1-07.THEY CHECKED AND ADVICED TO GO TO CARE CENTER ALONG WITH BILL. AS I APPROACHED SERVICE CENTER I WAS ASKED TO HAND OVER THE CELL FOR 3 DAYS JOB CARD NO 374. AFTER 3 DAYS I FOUND THE COMPLAINT WAS NOT RECTIFIED AS I AM MANAGER IN ASHOK LEYLAND CO & I CANNOT SPEND MORE TIME AT YOUR SERVICE CENTER OR GO THEIR REPEATEDLY JUST BECAUSE I HAD PURCHASED YOUR PRODUCT . SO KINDLY LOOK INTO AND SEE THAT THIS WONT REPEAT AGAIN ORELSE YOU CO WILL LOOSE BUSSINESS TO SOME EXTENT . 

Solution of your complaintCHECK AND REPLACE IF NECESSARY OR REPAIR IT AT FIRST TIME AS IT IS TAKING LONG TIME TO TAKE COMPLAINT AT YOUR CENTER AS THEIR IS SHORT MAN POWERAT SERVICE CENTER. 
ActionWILL TAKE THIS ISSUE TO CONSUMER COURT AND AT THE SAME TIME SUGGEST MY FRIENDS NOT TO GO TO YOUR PRODUCT BECAUSE I AM SUFFERING WITH AFTERSERVICE(I AM OLD CUSTOMER OF NOKIA AND USED MANY MODELS) 
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