whirlpool aplliances india
|Posted by||ABDUL ADAM |
|Organization / Product Details|
|whirlpool aplliances india|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||WHIRLPOOL REFRIGERATOR MODEL NO-W6000.SER NO-INA-05/506447.|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Product Durability |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||SANDIM SERVICES, ANDHERI(EAST),MUMBAI-69.INDIA. |
I have purchased a fridge with above details having double door for household use but the same is not working satisfactorily, water is dripping from the upper compartment in to the lower one causing the perishable items in the lower compartment to be spoill,
same was informed to the dealer who directed us to the service center ,they could not attend the problem & after many complaints they replaced the thermostat on15/12/2006.vide receipt no-4895 & charged us RS-835.00 for the same despite the fridge in warranty period of 5 years.
after a week the problem again arose now the service co is shying away from resolving the problem.we are not able to use the appliance despite investing a huge amount to enjoy the prelilage.
|Solution of your complaint||the fridge to be replaced as it is a manufacturing defect
|Action||if the fridge is not relaced i should get the amount for the same refunded to me. |