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Complaint Details
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movingcost.com or Nationwide Relocation

Posted byPatty Britten 
Organization / Product Details
Organization Name
movingcost.com or Nationwide Relocation
Organization e-Mailmovingcost.com 
Product/Service Descriptionmovers
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeConnie Davy 
Complaint Details

Once the contract was signed and a partial payment made all customer service stopped. The movers showed up late, forcing me to drive alone across country in a snow and ice storm. I was told Id be compensated and now I cant get anyone to respond to e-mail or VM.

The movers requested a 15% tip upfront and when I refused (why pay tip based on service before any service has been performed) my goods were delivered dented and scratched and boxes were crushed and open.

It has been a horrible experience. I tried to save money and was assured I was protected and that they would be with me all the way. I wish I had read other posts more seriously before going this route.  

Solution of your complaintTo get the company to compensate me as promised. Also, I never was told the actual weight of the delivery, which could have impacted the final cost. 
ActionI will continue to let people know that they should be very wary about booking a move this way. Nationwide Relocation/movingcost.com wouldnt tell me how the actual movers would be. I should have seen the red flags and will be a lot more cautious with things like this. 
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