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Complaint Details
Pending

ICICI Bank

Posted byManish Batra 
Organization / Product Details
Organization Name
ICICI Bank
Organization e-Mailcustomer.care@icicibank.com 
Product/Service DescriptionICICI Credit Card No: 4477-4699-6282-6007
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintSafety 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNilesh  
Complaint Details

I, Manish Batra, have received a ICICI Big Bazaar Credit Card (4477-4699-6282-6007) around 6 months back, but I never applied for this card (I did apply for a different card which I never received). Well, I accepted it but never used it till date. On Dec 27, 2006, I received a SMS from ICICI Bank that my LIC (Pol. No. 114551362) premium of Rs.21, 082.00 amounts has been paid through my ICICI Credit Card. When I called up the bank customer care, they said I have applied for "Utility Bill Payment" and ask them to pay my LIC premium. The shocking thing is I never applied for any such service. When I asked for the proof of the same, they sent me a copy of the form after 10 days. The form was not filled by me and the big thing is some ICICI executive has done forged signature of mine on the form.

I have contacted ICICI customer care several times and talked to manager but i did not get any satisfactory response and its still pending after a month.
 

Solution of your complaintThey must admit the fault and i dont want to pay the amount of my billing. 
ActionI will register a case with consumer court. 
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