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Kesari Tours Pvt. Ltd.

Posted byanurag palsule 
Organization / Product Details
Organization Name
Kesari Tours Pvt. Ltd.
Organization e-Mail 
Product/Service DescriptionTour to Pattaya/Bangkok
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeePaharita 
Complaint Details

I had booked a honeymoon package with Kesari Tours Pvt Ltd in mid november. The tour was
for 9th Feb to Pattaya/Bangkok. It was due to start from Mumbai. I had made purchased the air
tickets from jaipur to mumbai for 8th feb and mumbai to jaipur for 15th feb, because the tour
itinery was from 9th feb to 14th feb. Around 1st week of january when i called them i was
informed that the tour had been extended by one day, so I had to reschedule my ticket for
which i lost 1200 rs.
Then today, just 15 day before the tour starts I am informed that the tour has been cancelled
because they did not have enough people on the group. And if I still want to go I had to pay
15K extra for that, which I cannot afford at this point. So I had to cancel the tour.
I will loose all the money that I spent for air tickets from jaipur-mumbai.
Now I am left stranded, with just about a week for my marriage(4th Feb), I dont have a place
to go. 

Solution of your complaintThe solution is the tours should allow me to carry on the tour at the same cost, that they promised me. And I at all they are cancelling the tour, I should be paid the money that i loose in air tickets 
ActionI would want to drag kesari to consumer court, and ensure that they dont do such things in future. 
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