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Complaint Details

stan motors true value , ludhiana

Posted bydr rinkal sodhi 
Organization / Product Details
Organization Name
stan motors true value , ludhiana
Organization e-Mail 
Product/Service DescriptionMARUTI ESTEEM LXi 2003
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeerajeev sharma 
Complaint Details

sir , i feel cheated afetr purchase car from true value under the name of maruti udhyog , stan motors ludhiana , as i purchase esteem car 50ooo(fifty thousand ) more than market price. only due to as true value is renound name & it is guranted car but i got fraud
mr rajeev sharma cheated as he gave bad car in high price as i got problems in 1 month in car .i ask him but rajeev didnt respond then i compliant to maruti udhyog , afetr that rajeev came to me & he keep my car in service station for 3 days he said there is suspension problem & it has to be changed & as car is in gurante he said i will chage it , as work is of only few hour still he keep my car for 3 days i said its ok , then afetr giving me harrasment of 3 days he handover me car & said plz sign form ur car is k , as i was in anger i sign but afetr few days again car suspension problem appear few day back he go to him he said come next day , then i go next day he said send car for full day i send car, he keep my car full day there then send in evening by saying there is no problem in it & now my car suspeniosn problem is worse still car isin gurantee but rajeev dont want to listen me , plz resolve that bad elemnets in true value 

Solution of your complaintas i pay more for car bcz of gurantee & now suspenison is vary bad so i feel maruti true valuie have to give me replacemnet of suspenison of my car of make it ok watever they feel good for my car, & rajeev sharma as he is in costumer service have to listen costumer afetr sold product & should not hatrrase anyone further 
Actioni will complain consumer court , else i will think over it 
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