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Complaint Details

Idea Cellular ( ACE Ventures)

Posted byRajiv Rana 
Organization / Product Details
Organization Name
Idea Cellular ( ACE Ventures)
Organization e-Mail 
Product/Service DescriptionIdea Cellular Services, Three Year Incoming Plan for Rs.998/-, Invoice No. - 501884
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeKapil, Rahul, Inderjeet, Isha etc. 
Complaint Details

I am Rajiv Rana using Hutch rightnow and got a call from a IDEA Cellular representative Mr. Rahul (ACE Ventures Laxmi Nagar) offering that I can get an Idea Cellular connection in Rs.998 only for three years and I even donít have to pay single penny for Clip Charges, Itemized Bill Summary, Roaming Rental etc., and my call charges for STD will be flat @99paisa to any phone whether it is GSM, WLL or Landline without taking any pack for the same and local calls flat @50paisa. But I feel very bad when I find all these promises false by receiving a call from Idea at the time of activation of the sim and I asked the person not to activate my Sim as I donít want to use Idea now when I come to know that somebody is trying to cheat me by making false commitments to me. This all disturbed me mentally very badly even hurted me alot that how could an Idea Cellular representative can cheat anybody just for Rs.998 when Idea is a reputated company in India. I have already complained about this all at IDEA customer care Deptt. at A-30, Mohan Cooperative Industrial Area, Mathura Road, New Delhi - 110020 on telephone no.9511 - 66615555. I have spoken to Miss. Isha there, my complaint no. is 13064441 she assured me that within 24 to 48hrs my money i.e., Rs.998 will be refunded back to me, in lieu of that I have got several calls from several persons mostly from Mr. Rahul or Ms.Inderjeet from ACE Ventures from the No. 9911945256 itself , asking me to let them activate my sim and that too in a very rude language and when i denied them to do so without hearing me they disconnected phone every time trying to show that I can not do anything if they are so rude to me.

Please look into the matter and make the arrangements as soon as possible.
Application Form No. is: - 0501884.
Sim No. is: - 89910433090604866139

Thanks & Regards
Rajiv Rana
Contact: +91 9999005150

Solution of your complaintOnly and only one solution is that they must return my paid money i.e., Rs.998/- + Rs. 2000/- in lieu of mentally harrasment and take their sim back. 
ActionI will go to the Consumer Court and teach them a lesson that it is not that much easy to cheat a citizen in his own country by making fake comitments. 
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