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Complaint Details


Posted bySiddharth garg 
Organization / Product Details
Organization Name
Organization e-Mail 
Product/Service DescriptionHutch Sim card from GS informations
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintOther 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeBibappa- Hutch 100 feet shop Bangalore 
Complaint Details

I applied for a new hutch connection in December through 1 of the telemarketing agencies of Hutch called GS Informations (GSI) in Bangalore. The next day the person Mr. Rajnikant from GSI handed me my sim and promised to activate the number in 24 hours. In return he took from me a form for autodebit to my American Express Credit card. However the sim card was never activated. However the company " Hutch" continue to bill me for the amount without fail and charge it to my credit card. My credit card bill currently stands at Rs 380 for no service rendered or received. 15 days after receiving the pin i complained to Mr Bidappa a customer care executive who promised me no charge would come on my credit card. However this is not the case. I have also contacted Mr. Shashi of GSI who also promised me the same. The mobile number allotted to me is "+91 9986384764". the sim card number is "24066970" The connection was taken in the name of Siddharth Garg. I demand the company to restore (reimburse my credit card bills) me to the position i was before i applied for the connection.  

Solution of your complaintPay out my credit card bills and stop charging my credit card for any other amount hereafter. 
ActionLegal. This is a fraud. Chargeable u/s 420 of the CrPC. Harrasment of consumers. Charging money without rendering services. Making false promises and claims. 
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