|Posted by||Rohit Khanna |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||Rs.998 Postpaid Plan, Invoice No:0070297, SIM no: 89910453110616472760|
|Warranty Status||Do not know.|
|Reason for Complaint|| |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Sonia , Cell No:9911393582 |
I bought a postpaid connection through an IDEA representative Sonia, i was contacted on my phone and the SIM was delivered to me at my address and i had paid the person Rs.998..
After a day when i had made the payment i was told that my cell no was 9911989486 and that it will be activated in a day, but it has been 3 days since then and the IDEA representative is not even picking up her phone.i am really frustated.
The representative told me that their office was in Mehrauli, Delhi and the name of their centre was Connect Call Center Services.
I dont know the exact address.
I even mailed on the IDEA CELLULARs website but didnt get any response.
|Solution of your complaint||I should be informed if there is a problem with the activation and my work should be done as soon as possible. |
|Action||I will certainly logge a complaint in the Consumer Court. |