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Complaint Details
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Hutch

Posted byUday Sodhi 
Organization / Product Details
Organization Name
Hutch
Organization e-Mailudaysodhi_1982@yahoo.co.in 
Product/Service DescriptionPre-Paid
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I had bought a card last month for a new SMS plan to be activated. The card cost was Rs. 49/- it has been about 18 days and the service is still not activated. I have got in touch with the Customer Service department many a times now and they just have one answer - "SIR PLEASE WAIT FOR THE NEXT 24 hrs AND YOUR PLAN WILL BE ACTIVATED", but it never happens .
Everday it is just the same. And sometimes when i ask the executives to transfer the call to their supervisors they just dis-connect in between while transferring or just hang-up without even letting me know.
I was also given a complaint number - 305262154 , saying that they have registred a complaint and informed the same to there technical team, but each time i call the customer service , they just dont care to check the complaint number but instead ask me to explain the issue everyday which is too very annoying. Everyday i get an assurance that the plan will be updated, but it never has happened till today.
 

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