90 S. Route 12 Foxlake, IL 60020 Phone:847-587-3400 or 1-888-536-5526
Year: 2005 Internet Price: $5,995.00 Make: Kia Stock Number: B2093 Model: Rio Mileage: 37,639 Trim: Base VIN: KNADC125256361416 Exterior Color: GOLD
I made a internet offer of $5500 on a vehicle. Salesman Jay Ayale phoned me approx 1 hour later and wanted to know how I would like to hold vehicle . I gave credit card number to Jay and we discused total price with tax ,title, licence and doc fee for a total of $6045. Credit card to be charged $2000 + Cashiers check in remaining amount. Jay stated he would ask his boss if he could arrange delivery of vehicle today instead of waiting for me to pick up on Thursday. I called Jay back at 4pm to verify if vehicle was going to be delivered. Jay then stated the price would be $5750 for vehicle and not $5500. I was astonished by this business tactic of changing agreed price of $5500 and requested price of $5500 be honored. He had me speak to a finance manager Carl Doppelt. Finance manager apologized and also attempted for me to agree to $5750 price. After a few minutes of talking to this manager he changed price again. This time he stated price would be $5995. I declined this sale and find it hard to believe any Ford company would allow such tactics from there sales personnel.
Solution of your complaint
Sell car at agreed price of $5500 or less, Free delivery and full tank of gas.
Contact Ford corporate office and post complaint all over internet