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Complaint Details
Pending

Hutch

Posted byVijay Kumar Jain 
Organization / Product Details
Organization Name
Hutch
Organization e-Mail 
Product/Service DescriptionSTD pack and .49 paise calling offer
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeePratap 
Complaint Details

Hi,
My Number is 9885481025.
I activated Hutch STD offer by sending an SMS "ACTSTD1" to 111 on 26th-Jan-2007 and also to activate local calling @.49paise by sending ECON YES to 111. To deactivate the same I have send DACTSTD1 to 111 on 28th of the same month. I got a message from HUTCH reading your service will be deactivated within 24 hours. But till date it is not been deactivated. I also sent a message to deactivate the other offer by sending ECON NO to 111, but the message I got was you cannot use this service plz contact Customer Care. When I contacted the customer care the executive advised me to send it once agai. I did so. But nothing is done till date. After coming to Bangalore I placed to manual requests by calling the Hutch Customer Care in Andhra Pradesh. But still the issue isnt resolved. I have been getting deducted an amount of 1.50 Rs. daily since 28th Jan,2007. Please mail me at vijayakumar_j@infosys.com, if anyone knows where to lodge a complaint against HUTCH please let me know. 

Solution of your complaintI think it will never get resolved. 
ActionIf not solved I am ready to take them to court for wasting my time and also my money and would demand a penalty of 1,00,000 Rs. so that they take seriously all other complaints. 
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