I brought in my Wedding dress to be cleaned, preserved and boxed. I went in to pick up and they cannot find the dress. I have been calling the owner for over a month now and he keeps blowing me off. I am going to have to personally sue him now. I am devistated about them losing my dress and I have more grief having to fight for reimbursement. Whatever you do dont use BUSY BEE CLEANERS IN MASSAPEQUA OR MERRICK LONG ISLAND you may find your item missing when you go to pick it up.