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Complaint Details
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walmart

Posted byMICHAEL MCLEOD 
Organization / Product Details
Organization Name
walmart
Organization e-Mailknightryder1999@yahoo.com 
Product/Service Descriptionbridal ring wedding set
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeUNKNOWN 
Complaint Details

i bought a ring for my wife to be at the walmart in osprey florida in december 2006 right before christmas. We were haveing the wedding in the beginning of Jan. I proposed and gave her the ring right before christmas, awsome holiday. About a week later a stone fell out of the ring. so being under warrenty i took the ring back to get fixed. they said it would be about 2 wks well 3 weeks went bye and i kept calling them and they finally called me back and the manager of the department said "OH WELL WE HAVE THE RING HERE BUT THEY SENT IT BACK UNFIXED !!!" im getting married in a week !!!! so they said they would have another set brought in from another store and i should have it in about 3 days. well i went back in 2 days and got the same set just new and gave them the old one i had that set for no more that 3 hours and ANOTHER STONE FELL OUT !!!!!!! i went back outraged and the manager simply said oh sorry we will just have to send it out no going on 2 months waiting for this and still nothing !!!!! this company is HORRIBLE !!!!!!!! THANKS FOR NOTHING !!!!! 

Solution of your complaintNOTHING I TRIED EVERYTHING AND THEY DIDNT SEEM TO CARE 
ActionI NEED THE RING SO I THINK THEY SHOULD UPGRADE IT FOR FREE FOR THE CRAP IVE HAD TO GO THROUGH 
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