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Complaint Details
Pending

rediff.com

Posted byGururaj Gopinath 
Organization / Product Details
Organization Name
rediff.com
Organization e-Mailcustomersupport@rediff.co.om 
Product/Service DescriptionProduct Number - 10137733
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeerediff.com - customer support 
Complaint Details

Dear Sir

I am based in Bangaore and I used the shopping services of rediff.com to send flowers on the 13th of Feb 2007. I paid INR 3999 for the cost of the product using my credit card. Money is already charged on my credit card - but delivery has not been done. I have requested for a refund. But that also has not happened.

The product details are below -

Product Id: 10137733

Product details:

http://shopping.rediff.com/shop/storeproductdisplay.jsp?prrfnbr=10139613&strfnbr=3388

The above link claims that if order is placed on or before 14th Feb 2007 10:00 AM, the same shall be delivered on the 14th of Feb. Today is 19th Feb and delivery is still not done.

I tried reaching rediff.com customer support thru their website, SMS service and thru phone - but there is no response from them on the status of my order. I have sent about 200 SMSs till date and I have received no response.

If you could help in filing a complaint against rediff.com, I would be grateful.

Thanks for your support.

Thanks
raj /.. 

Solution of your complaintNeed refund for money paid for product + cost of SMSs 
ActionI would like to go to the consumer court 
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