|Posted by||Bipin Aurn Zamre |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||Airtel prepaid not activated after 1.5 months|
|Warranty Status||Do not know.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||4 |
I bought Airtel prepaid card which worked only for few days and I receive a message that your number will be discontinued due to not submition of documents.
I have informed the vendor and submitted the documents 3 times but every time the phone got activated for couple of days and again was discontinued.
finally I approached Airtel outlet in Vashi where I was informed that your sim is not usable as documents did not reach Airtel office. I lost 100 Rs. which was in my card and they chaged me extra Rs 100 for new sim. I again submitted the papers which they verified and assured me that this will be activated in 3-4 days. Now its more than 15 days and still the number is not activated.
I have called numerous time to Airtel outlet but they just give silly reasons every time above that most of the time they just cut the phone. Its very rood to receive such service from Airtel.
I expect them to tell me the reason for this number not getting activated which never happens.
Bogus, Airtel service.
|Solution of your complaint||Start my number |
|Action||I will shift to other service provider. |