Maruti Udyog Ltd
|Posted by||sanjay kumar pathak |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||alto car ALTO LX , UA06A0860, chasis no 155304|
|Warranty Status||Not Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||9(in a scale of 1 to 10)|
|Name of the Company Employee||BALAJI SERVICE CENTER |
my wife is ving an alto car UA06A0860.this problem is related with BALAJI SERVICE CENTER AT RUDRAPUR of UTTARANCHAL.
in april 2006 while travelling to lucknow from KASHIPUR we found that our AC of the car is nt working properly. so en route we approached to nearest MASS ie. BALAJI SERVICE CENTER at rudrapur uttaranchal. supervisor asked us to chnge the condenser of AC kit in order to get it corrected. as per his opinion we paid him approx 6000 RS and he changed our said equipment.
while coming back from lucknow we again noticed that ac IS NOT WORKING PROPERLY AGAIN. when contacted again he told us to refill the gas again. he refilled it bt it was fritful only for week r so. again in next month he filled the gas and said its ok. again when we contacted he said that as its nt warm now why not to check it after winter is over. meanwhile when i was there in lucknow KTL authrised workshop persons told me that BALAJI has not provided you the genuine accerories provided by maruti company thts why its not working properly.
again when winter is over I contacted the same BALAJI SERVICE CENTER At RUDRAPUR to get it rectified but he is not paying any attention
so kindly loook in to this matter so that my problem may be addresse properly
sanjay kumar pathak
car no UA06A 0860
chasis no 155304
mobile no 09319946758
|Solution of your complaint||action by maruti udyog to get my AC problem rectified will solve it. if maruti company asks BALAJI SERVICE CENTER AT RUDRAPUR UTTARANCHAL to solve it he will be forced to do this. |
|Action||i may resort to legal action and advice every one to be coutious while getting any car from maruti. |