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Complaint Details
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ICI paints ltd.

Posted bychetan Thakkar 
Organization / Product Details
Organization Name
ICI paints ltd.
Organization e-Mailsaugata_banerjee@ici.com 
Product/Service DescriptionICI Velvet touch white colour
Warranty Status
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr Sameer Vaishnav  
Complaint Details

Dear Sir,
I have got velvet touch White colour of ICI brand. But the colour is not giving any whiteness to my house. Then we complaint dealer Mr. Kanubhai of Gayatri Hardware Shivranjani Char Rasta Ahmedabad. He asked to call R&D department of ICI paints. Then later we called at R&D department head MR. Sameer Vaishnav and talked him about the problem. He visited to our site and he checked all the samples and he himself accept that there is variation in colour and colour is defective. And he told us that he will definately take some action . But still he never took any action. Then later we directly mailed to saugata banerjee about our problem and he talked to us and again sameer vaishnav came to our site with his senior and his senior to accept that there is defect in color . but Still they are not taking any action. 

Solution of your complaintEither pay back our money or replace colour. 
ActionWe will have to go to consumer act cell. 
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