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Complaint Details
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mtnl

Posted byPANKAJ SARRAF 
Organization / Product Details
Organization Name
mtnl
Organization e-Maildotpg@bol.net.in,  
Product/Service Description20585173, OUTGOING CALLS BARRED, INSPITE OF MAKING PAYMENT
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintUsability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMTNL 
Complaint Details

To whomsoever it may concern.

20585173
Pankaj Sarraf
A-37, chandar nagar, janak puri
opp. dholi peau
new delhi - 110058

Above mentioned number has not been working for last 7 days inspite of making payment.
Your Customer Service Representative said the payment has not been updated in new server however

it has been updated in old server.
I am gettting runaround from last 7 days, people at 1502 disconnects the call, put me on hold and

never come back, after 12:00 in the night noone pick up the phone. I have marked a mail to the

email address mentioned in your web site did not get any reply, launch a complaint at the number

nogo.

In case the mail has been send to wrong deparmtent, send it across to the right department and

get this issue sorted out ASAP.

I am fed up with the kind of service that has been offered to me from MTNL. According to -

CONSUMER PROTECTION Act-1986,
i should get speedy and effective redressal within 48 hours which i did not get.
henceforth, i am eligible to get compensation for the same.

Regards,
Pankaj Sarraf
9810555144 

Solution of your complaintCOMPENSATION 
ActionCONSUMER COURT 
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