To whomsoever it may concern.
A-37, chandar nagar, janak puri
opp. dholi peau
new delhi - 110058
Above mentioned number has not been working for last 7 days inspite of making payment.
Your Customer Service Representative said the payment has not been updated in new server however
it has been updated in old server.
I am gettting runaround from last 7 days, people at 1502 disconnects the call, put me on hold and
never come back, after 12:00 in the night noone pick up the phone. I have marked a mail to the
email address mentioned in your web site did not get any reply, launch a complaint at the number
In case the mail has been send to wrong deparmtent, send it across to the right department and
get this issue sorted out ASAP.
I am fed up with the kind of service that has been offered to me from MTNL. According to -
CONSUMER PROTECTION Act-1986,
i should get speedy and effective redressal within 48 hours which i did not get.
henceforth, i am eligible to get compensation for the same.