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1st Financial Bank

Posted bymillie tirelli 
Organization / Product Details
Organization Name
1st Financial Bank
Organization e-Mailwww.1stfinacialbank.com 
Product/Service Descriptionthey charge $9.00 for an online credit card payment-shame on them. Their target freshman college students offering low fees.
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeejust customer service 
Complaint Details

My college freshman was solicited by this credit card promising to be a good card for a college student because of limits and supposedly would work with the needs of the student. Well I find out about charging $9.00 for an online payment. No credit card that I know of does that. If you do it online it should be free. They seem to have all these excessive hidden charges. Everytime I think my balance should be zero opps they goes an extra charge for something. It is a dangerous card for anyone. 

Solution of your complaintI want my $9.00 back. it is the principle here. We were fooled into choosing the right credit card for our daughter(something that should not be taken lightly) and we were taken advantage of. And that their business practices be more upfront, so we can decide whetherwe want to deal witha company like that. 
ActionIm contacting the CEO. 
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