Brand name:HCL ezeebee,Model:PI 8771,Model no:ATHLON 64 3000+,Serial no:2064AZ023040/Service description:Not at all satisfactory service and warranty repair.
Reason for Complaint
10(in a scale of 1 to 10)
Name of the Company Employee
Mr. Aadil Beg
I ve purchased the computer on 3rd of June and from the date of purchased the sysytem had seviere performance issues and its speed is very very sluggish when compared to the other same model with same configuration.I ve requested many times,made calls many times and inturn i was badly replied by the HCL store and service department peoples and no satisfactory service or repair has been done till date,and i m facing problems regarding loss of time and work. Well i ve requested them to replace my machine but they didnt do that either,now what should i do,the system is surely affected by sum pre-existing operating system problems and they all know it very well and it seems that alls being done intentionaly with me-the customer! Need help and want to raise voice against this stupidity in product selling and duping innocent customers
Solution of your complaint
Machine Replace or proper amount of repair which will improve performance of the machine.