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Complaint Details
Pending

General Aluminum

Posted byHarold Pledger Jr. 
Organization / Product Details
Organization Name
General Aluminum
Organization e-Mail 
Product/Service DescriptionWindows series 5000/5300 single hung
Warranty Status
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company EmployeeLarry Tubbs 
Complaint Details

Built new house, moved into in November, 2004. General Aluminum windows described above for 3 winters have had extreme sweating and ice to the extent of sill damage. Factory representative, Larry Tubbs visit last month (Feb., 2007) to observe and discuss issue. Will not stand behind the window to repair or replace.  

Solution of your complaintAppears that General Aluminum will do nothing to help us with this issue 
ActionComplaint to BBB and post online to inform other potential buyers of this product 
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