I am here with coming to you with my problem regarding the poor servicing of My Zen DI 2002 Model at Suguna Motors Warangal.
I am an Automobile engineer, I am also a part of the Maruthi Family bcoz I have done my training in ABT LTD Chennai
My Vehicle has clocked around 70,000 Kms. I have given for Servicing at Suguna Motors Warangal. I have also taken your extended warranty policy up to 80,000 Kms. I bring to your notice that I gave my Vehicle for general servicing 5 days back. There was also a problem regarding the brakes. They said that the problem was with the brake buster, I asked then to replace it, they said it was out of stock.
Being a show room, My Vehicle was kept their for 5 days and nearly 10 trips to the show room, their was no body to give a correct response my question of Vehicle delivery. After much agony, My Vehicle was delivered to day that too in the same condition, with out my breaks being repaired. They said that it would take 30 days for the spare to come to the show room. The poor response of the show room personal has just made me think of the fact that being a customer of your Maruthi Suzuki group, I was being carelessly answered.
I request u to please look in too this matter and I also request u that know other customer should be treated like this at Suguna Motors Warangal
I am so vexed with the behavior of the show room people I donít have any option rather than mailing to you.
Thanking You Sir
B. Suresh Naidu
Hindustan Petroleum Dealer
Ph. 98480 73332