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Complaint Details
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Sirex online store (was Arndalemedia store)

Posted byMr Russell Taylor 
Organization / Product Details
Organization Name
Sirex online store (was Arndalemedia store)
Organization e-Mailsales@sirex.co.uk 
Product/Service DescriptionOrder No 2913
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Having ordered online from Sirex online store 21-3-05 I noticed the payment was taken 22-3-05
So I waited for my order to arrive but now 3 weeks later and after several emails (unanswered) I am getting quite concerened so I have tried to telephone numerous times to their sales line without success, I only get a fax machine answering. I would urge anybody thinking of ordering from them to Telephone their order and not to place it online. If they cannot get an answer with the phone them, do not place an order. I have dealt with this company before and they were then called Arndalemedia.  

Solution of your complaintIf I cannot get the goods I ordered then I want my money back which was 74-73p 
ActionThe first thing would be to contact Manchester Trading standards to see if they have ceased trading as Sirex, then I will contact my credit card company to see if they can get my money back 
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