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VIDEOCON INTERNATIONAL LTD.

Posted byDR. PRANAB DAS 
Organization / Product Details
Organization Name
VIDEOCON INTERNATIONAL LTD.
Organization e-Mailwww. videocon international. com 
Product/Service Descriptionvideocon bazooka, model no.--5412R , S.NO.-18G118892,BILL NO-564, UNDER MONEY BACK SCHEME FOR RS-14990/- AFTER SIX YRS.
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company EmployeeAUTHORISED SIGNATORY--SIGNED WITH NO NAMES 
Complaint Details

I, HAD BOUGHT A VIDEOCON BAZOOKA ON 30/07/1998 UNDER MONEY BACK SCHEME WHICH WAS REPAYABLE FOR- RS14990/- AFTER SIX YEARS. I HAD SENT THE MONEY BACK SCHEME SECURITY DEPOSIT RECIEPT BY REGISTERED POST -TO VIDEOCON INTERNATIONAL LTD., MITTAL COURT, 17 TH FLOOR, C-WING, NARIMAN POINT MUMBAI AS PER THE ADDRESS GIVEN IN MONEY BACK BOND, ON 10/07/2004.AFTER REPEATED LETTERS TO MUMBAI OFFICE-NO RESPONCE, I CONTACTED THE AURANGABAD OFFICE -I GOT A LETTER DATED-12/10/2004 WITH LETTERNO.--E/00036509. TO CONTACT M/S WELLINTON AND ASSOCIATES, BOX NO-223, BEGUMPET, HYDERABAD. ISENT A LETTER BY REGD POST ON07/11/2004 with all details.
I , HAVE YET TO RECIEVE ANY RESPONCE from M/S WELLINGTON & ASSOCIATES , BEGUMPET HYDERABAD, AFTER TWO LETTERS BY REGD. POST
AS per money back scheme--- application no-077767, reciept no-e/00036509
tv--model no-5412R SR, NO.-18G118992

 

Solution of your complaintCOMPANY WILL respond by two ways -1)pay the amount after tax 2)help in providing an appliance in lieu of the bond . 3) DIRECT WELLINGTON & ASSOCIATES TO BE MORE CONSUMER FRIENDLY AND RESPOND.  
ActionGO TO CONSUMER COURT-- TO GET MONEY AS PER BOND & ALSO FOR LEGAL DAMAGES FOR BREACH OF TRUST & MENTAL STRESS. 
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