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Jalan Distributors Kolkata, Maruti True Value

Posted byshahnawaz khan 
Organization / Product Details
Organization Name
Jalan Distributors Kolkata, Maruti True Value
Organization e-Mailshahnawaz.khan@tcs.com 
Product/Service DescriptionMaruti 800 2000 model
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeKaushik and Mr Rakesh 
Complaint Details

I bought a used car from Jalan distributors - Maruti true value in Lord Sinha road in Kolkata. Before the purchase they promised to get the maintenance work done and perform 120 point check as per maruti true value quality check.

At the time of delivery I noticed that the clutch work was not done - for which they asked me to visit the workshop but to my surprise I was refused any work when i went there. Finally , I had to get the whole clutch replaced and pay 3,500 / whereas it was supposed to be done by them as part of 120 point service check.

I faced another break down this time due to faulty radiator, car was full of smoke in the middle of the road ...all this within 3 weeks of purchase. There are still many problems like petrol smell from a/c , break problem , axle problem ...

The dealer has completely washed their hands off by saying they cant do anything ... I would request all readers to NOT to try Maruti true value mainly because there is no certification from any maruti service engineer rather they are just manking money in the name of maruti certification. 

Solution of your complaintGet maruti 120 point check done by certified service engineer as Maruti true value claims, get the repair work done 
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