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Complaint Details
Pending

Air tel

Posted byajanta mukherjee 
Organization / Product Details
Organization Name
Air tel
Organization e-Mailmukherjweetapaskumar@yahoo.co.in 
Product/Service Descriptionnot applicable
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeyes,on 25.4.07 i contacted air tel office ranchi 
Complaint Details

My cell phone No 9934589600 was made eastwern roaming service after depositing Rs 500.Now I find while crossing boarder the signal tower disappeared while crossing Jharkhand boarder.But I was told earlier that it would have automatic roaming facility while I am in WB/Assam etc.
But when the tower disappeared Itried to contact the customer care execuruivethrough9934012345 ,but I find all were useless. Ihad a high regard on your customer service but now I find it is having much below the standard than bsnl 

Solution of your complaintimmediate restoration of eastern roaming and identify the person responsible for such irregularity. 
ActionI will disconnect the line and move tio relianr/Air cell. 
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