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Complaint Details
Pending

AIRTEL

Posted bymUKESH kUMAR 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionPrepaid to postpaid conversion-(Form Serial Number--A601182. )
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeSameer(Balaji Teleworld,Bhayander) 
Complaint Details

Hi,
This is Mukesh Kumar, My airtel Number is or say was 9867542754.
My address is- D-102,Sunview apt.,Kondivita Lane,Andheri(E).

I was getting regular calls from "Balaji Teleworld(Bhayander)" everyday they do call almost 3-4 times and do tell lots of plans even if i told them i am happy with prepaid.

Now the situation is like this that dont know what went wrong to me that on 4h of april i agreed for one of their plan (199/=).One of their representative do visit me on 6th april and collected cheque of 600/= as deposite and i got the form filled up.

After that the bad days begins. I do call them almost everyday 9-10 times but either they are not picking up the phones or even if they do ,they use to give silly excuses which could easily irritate anybody.
But anyhow on 20th april somebody came for address varification and it was done successfully.

Now the tragedy is i got the post paid connection but its plan is 299/=
and the biggest one is that they didnt till today sent any "sim card" which they said i will receive through courier after address varification is done.

I am really fed up now as now my prepaid one is also dead and for post paid i didnt get any sim card yet.I visited nearby Airtel gallery in Chakala but they refuse to give sim card and said its mine mistake that i have taken plan from those people as they have nothing to do with such service providers and all such stuffs.They told only solution left is i should keeep writing to you people and perhaps someday i will get it done.

So I end up hear hope you got my problem and inconvineance i am facing since i could not make calls ,could not receive any calls as my prepaid number is also barred even though its validity left.....
I kindly request you do reply by evening what should i do according to you and what all you can do in this case.Should i look for new connection from Hutch?Should i make any police complain as your gallery person suggested me.Please do reply by evening else have to go for some other connection as i have no patience left.

Anticipating your favourable reply by evening and hope you will surely sort out my problem and will make my sim available by tommorow.

Thanks & regards,
Mukesh Kumar.
 

Solution of your complaintI will get my Sim Card by tommorow. My plan will be 199/= as they promised. AND STRICT ACTION AGAINT AGENCIES LIKE BALAJI TELEWORLD SHOULD BE TAKEN. 
ActionI WILL HAVE TO SWITCH TO OTHER SERVICE PROVIDER SUCH AS HUTCH. WILL SUGGEST AND TELL ANYBODY GOING FOR AIRTEL THE STORY AND NOT TO GO FOR IT. WILL SEE WHAT LEGAL ACTION CAN I TAKE AS I DONT WANT TO LOOOSE THIS NUMBER. 
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